TICKETING FAQs
How can I get assistance with ticket-related inquiries?
For any questions or concerns regarding tickets, please reach out to our dedicated sales team. You can contact them by phone at 859-201-3932 or by email at tickets@lexsporting.com.
How do I upgrade or add additional seats?
As a valued season ticket member, you have the exclusive opportunity to upgrade or expand your seating during our upgrade process. Our sales team is ready to assist you with any inquiries about upgrading or adding seats. Feel free to contact them at 859-201-3932 or tickets@lexsporting.com.
Where is the stadium located?
The new Lexington Sporting Club stadium is now open. Click here to navigate to the stadium.
My friend wants to buy season tickets near me. How can I do that?
Your dedicated Account Executive can help you coordinate seating arrangements with your friends or family members. Simply reach out to your Account Executive directly or contact our sales team at 859-201-3932 or tickets@lexsporting.com
How can I purchase group tickets for a match?
To purchase group tickets, please contact our sales team. They can guide you through the process and ensure you have the best possible experience. You can reach them at 859-201-3932 or tickets@lexsporting.com.
Payments & Policies
Are there payment plans available?
Yes, payment plan options are available. Contact the sales team by phone at 859-201-3932 or email tickets@lexsporting.com to learn more!
Are there extra fees, or interest, associated with the season ticket payment plans?
Season ticket payment plans are interest-free and there are no fees associated with signing up for the payment plan.
What types of payment are accepted?
Major credit cards accepted are Visa, American Express, Mastercard and Discover cards.
Where can I view my invoice? Will my invoice include my account credit?
To view your invoice please log into your SeatGeek account. Once logged in, please select your 2024 invoice to view your balance.
I believe there is a discrepancy on my invoice, or I have a general invoice question. Who should I contact?
If you have questions regarding your invoice, please contact your dedicated Account Executive or our Member Services Team at tickets@lexsporting.com.
How do I update the credit card on file?
To update your credit card on file, log into your SeatGeek account. Once logged in, please select your 2024 invoice for payment options. Credit cards must be updated at least one business day in advance of reoccurring monthly payment dates.
Will my payment plan installments be automatically charged?
Yes, once you sign up for a payment plan, payments will be automatically charged, and no further action is needed.
ACCOUNT DETAILS
I need to update my email address. Where can I do that?
Your email address can be updated by emailing your valid photo ID and the new email address requested to your dedicated Account Executive or send an email to tickets@lexsporting.com.
Does my child need a ticket?
Children two years of age and under do not require a separate ticket. However, they must sit on the lap of a ticketed adult during the match. Please note that strollers are not permitted at Lexington SC Stadium.
What if I would like to purchase ADA seating?
Lexington Sporting Club offers a variety of accessible and wheelchair seating options throughout the stadium. These seats are available for purchase as part of our season ticket packages. If you require assistance or have any specific needs, please contact our sales team at 859-201-3932 or tickets@lexsporting.com.
What is the refund policy?
All ticket sales are final with no refunds or exchanges. If a game is canceled and not rescheduled, the original ticket purchase price will be refunded.
What if my question is not listed here?
If you have any additional questions or concerns not covered in this FAQ, please do not hesitate to contact our sales team. They are available to assist you by phone at 859-201-3932 or by email at tickets@lexsporting.com.